Help Centre

Financial advice


This website contains a useful calculator that will show you what you may or may not be entitled to in the form of benefits.

Money Advice Service

The Money Advice Service can provide free and impartial money advice on all issues relating to your finances.

Turn 2 Us

Turn2us is a national charity helping people when times get tough. They provide financial support to help people get back on track.

National Debt Line

National Debt Line are an independent charity, dedicated to providing free debt advice by phone and online to people across the UK.


PayPlan understand the impact that debt can have on your life. Their confidential and free advice service offers a wide range of practical solutions to help you become debt free. They can offer advice by phone, email and live chat making it easy for you to get back in control of your money and start living again.

Christians Against Poverty

Christians Against Poverty provide advice on all debt issues and provide signposting to local services available in your area.

Money Saving Expert

This site contains lots of useful tools and tips on budgeting and how to manage your household expenditure.

Stepchange Debt Charity

Stepchange provides free independent advice on debt solutions. Often a change in circumstances has been the result of a life event or illness. Below are some specific organisations who can provide assistance in relation to different situations.

Legal advice

Citizens Advice Bureau

Your local Citizens Advice Bureau can provide free independent legal advice on any debt situation.


Shelter can provide information on a variety of topics relating to homelessness, budgeting and poor housing.

Housing Loss Prevention Advice Service

Government-funded legal advice and representation (legal aid) is available to anyone facing possession proceedings.

Advice relating to different personal situations

Mental Health and Money Advice

Helping you to understand, manage and improve your mental health and financial issues.


Providing help and support to empower people who have mental health issues.

The Samaritans

Offering a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal to contact the Samaritans.

MacMillan Cancer Support

Providing information and support for cancer patients and their families.

British Heart Foundation

Help and support for people who are suffering from heart conditions.

Alcoholics Anonymous

Provide help and support for those suffering with alcohol issues.

Cruse Bereavement Care

Providing support, advice and information when someone dies.


Help and support for people who suffer with mental health issues.

No Panic

Supporting people who suffer with anxiety.

Cancer Research UK

Providing information and support for cancer patients and their families.

Marie Curie

Care and support through terminal illness.

Sue Ryder

Palliative, neurological and bereavement support.

Be Gamble Aware

Free, confidential advice on how to recognize and assist with a gambling problem.


Providing help and support for anyone going through a relationship breakdown.

Useful resources

Find your local council

Scottish Court Website

Diagnose your Debt Calculator

Budgeting planner

Income and Expenditure form

English Court Website

Handy budgeting guide

Useful Videos

Credit report myths – debunked!

How to improve your credit score

Credit ratings and IVAs

Hard and soft credit search – what’s the difference?

What will (and won’t) affect a credit score

Credit Ratings and DMPs